Reliable service & repairs by expert Technicians
We attend to all major domestic brands. Plus are proud to be trusted authorised warranty repair agents for major manufacturers, including Brivis, Rinnai, Braemar, Breezair & Coolair.
Whether you need air conditioning repairs, have a broken heater or an unreliable hot water system, our qualified team of Technicians and Plumbers are here to help.
We specialise in providing an easy, seamless customer experience, from initial contact to job completion, whether you are requiring reliable repairs or routine servicing to ensure your system runs efficiently and lasts longer.
Attending to homes and businesses in Geelong & Melbourne’s West, we’re your trusted local experts for all your climate control and hot water needs.
Contact us on 1300 146 525 or fill out our online contact form.
Follow us on Facebook to be notified of discounted service specials
Systems we attend to…
Whether its a ducted, refrigerated, solar, electric or gas system, we have the right expert for the job!
Split System Air Conditioners
Ducted Reverse Cycle Air Conditioners
Add On Refrigerated Coolers
Evaporative Coolers
Gas Ducted Heaters
Gas Space Heaters & Gas Log Fires
Hot Water Systems – Electric, Gas, Instantaneous, Solar, Heat Pump Hot Water
Our service area covers a large area, encompassing the Geelong region and half of Melbourne. Check out our service area map to see if we are in your area, or see our full list of suburbs.
Repairs
We understand heating, cooling and hot water systems can break down when you need them the most – those hot days where all you want is air con or freezing mornings when you need to defrost.
That’s why our top priority is to get them fixed as quickly as possible.
Our process is simple and transparent; first, we assess the issue and identify the root cause. Then, we provide you with a clear explanation of what’s wrong, what’s needed to fix it, and an estimate of any parts or labor costs involved.
If replacement is a better option, we’ll also give you an approximate cost for that alternative, so you can make the best decision for your needs and budget.
Remember…prevention is better than a cure. So to avoid needing AC repairs in the middle of summer, or gas heater repairs in the middle of winter, book in for a general service during Spring or Autumn.
General Servicing
Book 2 units in for a General Service & receive a discount off your 2nd unit!
Regular servicing ensures optimal performance, improves energy efficiency, extends your systems lifespan, and helps prevent costly breakdowns.
It is recommended by manufactures to get your system serviced every 2 years.
If you’d rather not keep track of this, just let our friendly staff know, and we’ll set up a reminder for you.
Some systems, like Brivis Gas Ducted Heaters and Evaporative Coolers, feature an alert when it’s time for a service, triggered after 1500 hours of use, which is estimated to be 2 years worth of use. So if you have a little spanner pop up informing you’ve reached 1500 hours of use, give us a call to book in your general service.
We also provide VBA compliant Gas Safety Rental Checks which are mandatory every 2 years for rental properties.
The top 5 reasons to service your system include:
- Improved efficiency – ensure your unit is running optimally & reduce running costs
- Safety – ensure electrical components and, depending on the unit, ensure there are no water/gas/refrigerant leaks
- Reliability – prevent issues & costly breakdowns before they occur
- Longevity – regular servicing can help extend your units lifespan
- Clean air – clean filters = clean air
We have yearly servicing specials, so follow us on Facebook to receive alerts when discounted services are available.
Air Conditioner Servicing
For air conditioners, what get done varies slightly from model to model, but includes:
- Clean the filters (to ensure you are breathing clean air)
- Clean the condenser coil
- Check Refrigerant levels (to ensure there are no refrigerant leaks)
- Clean and test the electrical and mechanical components. (such as the fan motors, compressor, and valves)
- Check for any wear and tear to the components
- Ensure the system is operating efficiently and to manufacturers specifications (to reduce running costs and increasing life span)
- Inspect that the installation is safe and meets regulations.
Gas Heater Servicing
- Clean the filters (to ensure you are breathing clean air)
- Clean and test the electrical and mechanical components (such as fan motor, gas valve, ignitor and flame sensor rods)
- Check for any wear and tear to the components (such as the heat exchangers which can crack and leak carbon monoxide, which can cause health problems)
- Check the gas supply & operating pressure and ensure the appliance is gastight
- Check for abnormal operation (which could cause potential issues in the future)
- Test for carbon monoxide (CO) spillage
- Ensure the system is operating efficiently and to manufacturers specifications (to reduce running costs and increasing life span)
- Complete the full VBA safety and installation inspection, as required by the Victorian Building Authority 2022 regulations
Evaporative Cooler Servicing
- Clean and disinfect the unit (get rid of dust, cobwebs etc)
- Flush the filter pads (to ensure you are breathing clean air)
- Clean and test the electrical and mechanical components. ( such as the water pump, fan motor, water sensor, solenoid valve)
- Check for any wear and tare to the components (to prevent any leaks coming into the house)
- Ensure the system is operating efficiently and to manufacturers specifications (to reduce running costs and increasing life span)
- Check there is adequate airflow
- Inspect that the installation is safe and meets regulations
Hot Water Servicing
As Master Plumbers, we provide a full range of services for your hot water heater, including servicing to ensure there are no interruptions to your hot water.
What gets done during a service depends on what type of hot water system you have.
Over time, wear and tear, sediment buildup and dirty or faulty components can lead to reduced performance, higher energy bills, or even unexpected breakdowns.
Regular servicing helps identify and fix minor issues before they turn into costly repairs, extends the system’s lifespan, and ensures a steady supply of hot water.
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QUOTES & SERVICE REQUESTS
Want to book a service? Need a quote? Or just have some questions?