Why book a General Service for your Brivis Gas Ducted Heater or Evaporative Cooler?
Have you had a spanner symbol pop up on your screen?
This may be a reminder it’s time to get your unit serviced. Brivis recommend your unit gets a General Service every 2 years or 1500 hours of use.
If a spanner pops up on your screen, you can check to see if its time for a General Service by pressing Fn then key 1 on your controller.
If it says “Fan run hours indicate it is time for a service call” then you are due for a General Service. Any other error will indicate an issue, see our Repairs page for more info.
What gets done during a General Service? It varies slightly from model to model, but technician will –
Brivis Gas Ducted Heater General Services
- Clean the filters (to ensure you are breathing clean air)
- Clean and test the electrical and mechanical components (such as fan motor, gas valve, ignitor and flame sensor rods)
- Check for any wear and tear to the components (such as the heat exchangers which can crack and leak carbon monoxide)
- Check the gas supply & operating pressure and ensure the appliance is gastight
- Check for abnormal operation (which could cause potential issues in the future)
- Test for carbon monoxide spillage from the heat exchanger
- Ensure the system is operating efficiently and to manufacturers specifications (to reduce running costs and increasing life span)
- Inspect that the installation is safe and meets regulations.
- We are VBA registered and will provide you with a VBA compliant gas servicing record as per current regulations
Brivis Evaporative Cooler General Service
- Clean and disinfect the unit.
- Flush the filter pads (to ensure you are breathing clean air)
- Check there is adequate airflow
- Clean and test the electrical and mechanical components. ( such as the water pump, fan motor, water sensor, solenoid valve)
- Check for any ware and tare to the components (to prevent any leaks coming into the house)
- Ensure the system is operating efficiently and to manufacturers specifications (to reduce running costs and increasing life span)
- Inspect that the installation is safe and meets regulations.
Brivis Add on Coolers General Service
- Clean the filters (to ensure you are breathing clean air)
- Check Refrigerant levels (to ensure there are no refrigerant gas leaks)
- Clean and test the electrical and mechanical components. (such as the fan motors, compressor, and valves)
- Check for any wear and tear to the components
- Ensure the system is operating efficiently and to manufacturers specifications (to reduce running costs and increasing life span)
- Inspect that the installation is safe and meets regulations.
Is your unit under warranty?
While General Services are never covered under warranty, as they are preventative maintenance, they may be required to maintain your extended warranty.
For information on Brivis’ extended warranty program, visit their website Service Advantage – Brivis
Appointments for your Brivis Gas Ducted Heater, Evaporative Cooler or Add On Cooler
Our call out fee includes up to 1 hours labour. A general service where there are no issues with the unit can be done within the hour.
If you book in more than 1 unit to get serviced eg a Gas Ducted Heater and Evaporative Cooler, you will get a discount for the 2nd unit.
Parts are not required for a General Service as describe above, but if we notice something worn out, we will let you know and the price of the part so you can decide if you would like to replace it.